Yotpo
Online platform designed for eCommerce businesses for overall enterprise management
- Category Commerce Software
- Languages Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Basque, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
Software Overview
Yotpo is a robust user-generated content marketing platform that enables businesses to collect and leverage reviews, photos, and Q&A to build a strong brand and drive traffic.
Key Features
Yotpo's Review Requesting feature is a standout, allowing businesses to solicit reviews via email after a customer makes a purchase. This feature encourages user-generated content, which is crucial for building trust with potential customers.
Additionally, the Content Curation and Management feature allows businesses to manage and showcase the content generated by users. This means that businesses can display customer reviews, photos, and Q&A on their website, creating a richer and more personalized shopping experience.
Performance
Yotpo performs well in terms of scalability and reliability. It can handle vast amounts of user-generated content without compromising on speed or performance. The software is highly reliable, with little to no downtime, ensuring that customer reviews and content are always available for potential customers to view.
User Interface
The user interface of Yotpo is intuitive and user-friendly. The dashboard presents all the necessary information in a clear and organized manner, making it easy for businesses to navigate and understand their customer feedback.
Customer Support
Yotpo offers outstanding customer support. The team is responsive, knowledgeable, and committed to helping their customers. They provide support via email, live chat, and phone, ensuring that their customers always have someone to turn to when they need help.
Integration
Yotpo integrates seamlessly with various e-commerce platforms and marketing tools, providing a unified and smooth experience. This makes it easy for businesses to manage their user-generated content across different platforms.
Conclusion
In conclusion, Yotpo is a powerful tool that every business should consider. It not only helps businesses collect and manage user-generated content, but also turns this content into a powerful marketing tool. With its excellent performance, easy-to-use interface, and stellar customer support, Yotpo stands out as a top-notch user-generated content marketing platform.
Highest-Rated Features:
- E-commerce
- Reviewer Validation
- Review Forms
Lowest-Rated Features:
- Content
- Integration & APIs
- Personalization
- Company
- Yotpo
- HQ Location
- New York, NY
- Year Founded
- 2011
- LinkedIn® Page
- https://www.linkedin.com/company/1515446 (621 employees)
- Free: Free Forever
- Growth: Self-Service